Resource · Resources

Monitoring playbooks for reliable service coverage

Plan what to monitor, who receives alerts, what customers see, and how incidents are reviewed after recovery.

status.ftstatus.com
Live status board99.98% uptime
Marketing siteftstatus.com182ms
API gatewayapi.ftstatus.com96ms
Checkout servicedegraded · recovering+413ms
Auth & sessionsauth.ftstatus.com54ms
Background jobsworker poolOK
HTTP · DNS · TCP
live checks
1 min
Team cadence
Real
uptime history
Public
status page
  • Inventory customer-facing services and the checks that prove they work.

  • Define owners, escalation routes, and public component names before launch.

  • Review incidents and maintenance history to improve coverage over time.

Monitor

Service inventory

List websites, portals, APIs, DNS, mail flows, certificate risks, scheduled-job risks, and third-party dependencies by customer impact.

Response time · 24h

182 ms
AMSIADLHR

Alerting

Alert routing

Decide who receives first alerts, which confirmations are required, and when a public update should be drafted.

Coverage

Review loop

Use every incident to add missing checks, tune noisy alerts, and improve public wording.

Global probe network

30+ regions
ACCAMSIADSIN

Put it into practice.

Start free with FTStatus monitoring and branded status pages, wire up the alerts your team needs, and lean on Faciotech support when reliability gets serious. No credit card to begin.

Start free