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Monitoring for support teams
Let support teams answer customer questions with clear public status, current incidents, and maintenance history.
- HTTP · DNS · TCP
- live checks
- 1 min
- Team cadence
- Real
- uptime history
- Public
- status page
Use public components instead of exposing internal hosts.
Keep customer-facing updates consistent.
Turn outages into a shared timeline for tickets and follow-up.
Monitor
One source of truth
Support should not have to guess whether a site, portal, API, or mail flow is down.
Response time · 24h
182 msStatus pages
Plain-language updates
Status updates explain customer impact without revealing internal infrastructure.
Alerting
Subscriber communication
Customers can receive updates without opening repeat tickets.
How it works
One calm heartbeat, from detection to update.
Monitor, confirm across regions, route the alert, resolve, and publish a customer-safe update — one continuous signal, not a scramble.
From blip to broadcast
liveMonitor
Multi-region checks, around the clock.
Detect
A confirmed failure, not a one-off blip.
Alert
On-call hears it where they work.
Resolve
Your team fixes it, updates the timeline.
Publish
Customers see the all-clear.
From alert fatigue to one clear signal
Fewer pings. More signal.
Confirmation retries and multi-region checks mean a single route blip does not become a 2 a.m. page — and customers see one clear update instead of noise.
Forty-odd pings, three real — the incident is buried.
One verified signal — everyone sees the same truth.
Database latency
Confirmed across 2 regions
Built for whoever feels the outage
One console, the job each team needs.
Catch failures before your customers do
Multi-region checks for HTTP, TCP, ping and cron jobs fire the moment something breaks — straight to the channels your on-call already uses.
- HTTP, TCP, ping & cron monitors
- Alerts to Slack, Discord, email & webhooks
- Response-time history per region
Response time · 24h
182 msRelated pages
Continue building the monitoring workflow.
Turn outages into trust.
Catch issues before customers do, route alerts the way your team already works, and publish one clear status update instead of a scramble. Free to start, no credit card, with Faciotech on hand to help you run it.